network control technician

Duties & Responsibilities

• Help laborers in foundation of framework controls and offer upkeep to all LAN structure and offer assistance to given assignments. 
• Screen and assurance viability of framework systems and related sources. 
• Separate all obfuscate issues and perform reasonable fix as required. 
• Offer assistance to better quality customers and new embellishments. 
• Offer first level assistance and raise issues for orchestrate support specialists open on 24×7 reason. 
• Screen step by step tickets and assurance perfect objectives of all ticket organizing process. 
• Screen and give reasonable response to switch and framework upsetting structures by methods for assessment of customer influence. 
• Evaluate and perform discouraging of unwanted calls. 
• Oversee work in all framework and help combination of portrayed data. 
• Direct fruitful looking into of framework control through Netview. 
• Prepare and keep up record of move report areas. 
• Manage all correspondence with customers and give update information and offer status to all tickets. 
• Perform archive move for Switch update as indicated by request. 
• Give basic specific assistance and assurance consistence to set up rules and techniques for checking execution. 
• Offer assistance to site arranging system by methods for utilization of reasonable and simple to utilize structures and methodologies.

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